Friday, December 12, 2008

Airline neighbours 4



This photo is from Bangkok taken in Jun 08 - if you read this blog as it is posted - then you will understand why I post it - simply because it was the subject of much recent unrest and potential future unrest ...

Today's airline related stories is Qatar. I took this several months ago on the way out from Doha. This time it has nothing to do with my fellow passengers but more with the crew ... you know how in some airlines aside from serving you refreshments ... they try to hawk you duty free? Especially those budget airlines like Air Asia where everyone can fly ... and everyone can buy ...

Well if you find that annoying, feel free to choose Qatar ... there is nothing much to buy at the airport in Doha ... and I didn't grab anything from the local traditional markets ... so I thought to just buy off the catalogue in the plane since I needed 2 gifts for the family ... choosing what I want ... I signaled the first person after the meal service was over ... she was very nice ... sweet smile and all that ... and she said she will tell the right stewardess to attend to me ... so I went back to magazine perusal ... and perusing ... and perusing ....

After 25 mins or thereabouts, I looked around and decided against buzzing for attention ... so I waited until another air stewardess walked past ... again I told her what I need ... again I got the same answer ... she will tell the right person to attend to me ... and guess what? Again no one came ... although at one stage in the flight ... since I was seated near the end in the plane ... I could hear a gaggle of the ladies just chatting away ...

I decided to shop elsewhere after the plane landed ... but out of curiosity I dropped an email to the airlines to let them know of potential revenue loss ... guess what I got in reply? A short standard note to say they will look into the matter ... and that's it ... I have no idea if they are responding to my specific query/ email or it is a generic that they sent it ... talk about customer satisfaction and the airlines attempt to grow and be the best ... their tag is 5 stars in the air ... sigh ...

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